Smucker's® Online Store Subscription Program Terms and Conditions

Welcome to the Terms and Conditions for our Subscription Program. These Terms are between you and The J.M. Smucker Company, and govern our respective rights and obligations. By signing up for the Subscription Program, you signify your acceptance of (1) the Smucker's® Online Store Subscription Program Terms and Conditions set forth below, (2) the Terms of Use, and (3) the Privacy Policy, both found on this website and incorporated herein by reference. We may in our sole discretion, modify or revise the Subscription Terms and Conditions at any time and you agree to be bound by such modifications or revisions. Please read these Terms carefully.


  • The J.M. Smucker Company reserves the right to change the Subscription Program benefits at any time in its sole discretion. All changes will apply to future orders, including current subscriptions.

    We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.

    Subscription Program benefits are limited to items displaying the Subscribe Now offer message. To see a full list of eligible items, visit the Available by Subscription page. Free Standard Delivery is only available to customers shipping to addresses in the United States within the forty-eight (48) contiguous US states. Your participation in the Subscription Program is personal to you, and you may not assign or transfer your Subscription or any of the benefits to any third party without our authorization.

    Subscription Program discounts and any Subscription Program limited time special subscription promotions in effect apply only to eligible items displaying the offer message on the Available by Subscription page, and then only if you select the Subscription Program delivery method. Subscriptions are good while supplies last. Offer may be combined with K-Cup® volume discount but cannot be combined with any other discounts, offers or promotions.

  • The total cost charged to your credit card for each Subscription Program order will be the cost of the item on the day that order is shipped less the Subscription Program discount, plus any applicable sales tax.

    Valid credit cards are the only payment method accepted for Subscription Program purchases. You cannot sign up for the Subscription Program with a pre-paid gift card.

    The charge for each Subscription Program item shipment will be billed to the credit card used to create your subscription or as otherwise directed by you. If we are unable to complete your Subscription Program order, you will be contacted by customer service. By signing up for this Program, you consent that all Subscription Program orders will be charged to the credit card used to create the subscription order.

    Your subscription will remain in effect until it is cancelled. If you cancel your subscription and then reactivate it, the discount applied to any Subscription Program item may not be the same discount in effect at the time of cancellation. If the Subscription Program discount percentage changes, the new discount will be applied to your future shipments of that item.

  • We may, in our sole discretion, change these Terms and Conditions, Privacy Policy and Terms of Use, as well as all other applicable terms, conditions, limitations and requirements on the onlinestore.smucker.com website, without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION AFTER WE CHANGE THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MUST CANCEL YOUR SUBSCRIPTIONS.